In these cases, it’s recommended to restart the device or to verify that the local settings are correct.
In some cases, a TV receiver may cause good closed caption info to be missing or garbled. If programming received from the national networks includes captioning errors, local affiliated stations will pass those errors along as part of the broadcast feed they deliver to U-verse TV. Please follow the steps below to access Closed Captioning on all. For example, a local station may experience technical problems in the generation of captions especially during live programming events, such as local news, sporting events, etc. GAPS is currently utilizing the Subtitles/Closed Captioning service provided by YouTube.
The most common closed caption errors originate from programming sources and program guide information vendors. U-verse TV passes information received from the original program provider through to our customers. Closed caption issues can originate from several different programming sources.
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